Salesforce.com Admits Phishing Hit
November 12, 2007 | by Christopher Nickson
The company admits that phishers hit customer database.
It was with a lot of egg on their corporate faces that Salesforce.com sent out a letter to customers, explaining that an employee had fallen for a phishing scam, and as a result its customer database had been breached.
Among the information stolen were customer names, company names, e-mail addresses and phone numbers. Salesforce, which is a company that deals with customer relationship management, has around one million subscribers.
Salesforce warned its customers to beware of targeted mails, which could include bogus invoices, viruses and key loggers. Evidently the company has found a second wave of fake e-mails to customers that include malware.
"However, a few days ago a new wave of phishing attempts that included attached malware -- software that secretly installs viruses or key loggers -- appeared and seemed to be targeted at a broader group of customers," the company said in a statement. "That's why we warned our system administrators last week of this new, more malicious phish and why we are sending this letter now with the goal of increasing awareness."
Post Your Comment...Comments
James on Nov 13th, 2007 at 4:40 PM:
Umm Rami, bad mouthing your competitor will not make people switch to your company. It just makes you look bad.
ex Salesboom client (very unsatisfied ) on Sep 25th, 2008 at 9:44 AM:
Read more about SALESBOOM here ( BBB Reliability Report for Salesboom Inc) :
http://maritimeprovinces.bbb.org/WWWRoot/Report.as...
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Rami Hamodah on Nov 13th, 2007 at 8:12 AM:
Salesforce.com has been giving a bad name to software-as-a-service with it's historically known system failures and now with breach of security of customer records. Being the largest vendor in the space gets them most of the publicity and therefore they are hearting the model and the other competitors such as Salesboom.com, Netsuite and RightNow with such misconduct.