Sprint, Klausner Pact on Visual Voicemail
April 04, 2008 | by Geoff Duncan
Sprint has made a patent licensing deal with Klausner Technologies for the Visual Voicemail feature in its Samsung Instinct phone.
When Sprint announced its forthcoming Instinct mobile phone earlier this week, one particular feature caught some industry watchers' attention: visual voicemail. The Instinct has been criticized as a blatant knock-off of the Apple iPhone, and the addition of a visual voicemail feature—which enables users to manage and access voicemail messages using an onscreen interface—gives legs to the accusation. Visual Voicemail has been one of the most compelling features of Apple's first foray into mobile communications.
However, Apple's visual voicemail has also drawn fire, most notably from Klausner Technologies which sued Apple (along with others including AT&T, Comcast, and eBay) for patent infringement, claiming visual voicemail features violate patents covering visual display of audio messages. Klausner's suit against Apple and AT&T over the iphone seeks $360 million in damages, along with a chunk of future iPhone royalties. Klausner has sued over these patents before, winning settlements from AOL and Vonage.
Looking to avoid an infringement suit of its own, Sprint today announced a patent licensing agreement with Klausner covering its visual voicemail service on the Samsung Instinct and other devices. "We are pleased to add Sprint Nextel to our growing list of licensees," said Klausner CEO Judah Klausner, widely considered the inventor of the PDA. "Sprint's Visual Voicemail service and Samsungs's Instinct cell phone are excellent examples of our patented visual voice messaging technology."
Terms of the license deal with not disclosed.
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Art Rosenberg on Apr 5th, 2008 at 1:11 AM:
I consider Klausner a "patent troll" for a capability he was not the first to invent. As I explained in my www.UCStrategies.comm newsroom commentary, voice messaging pioneer Delphi Communications publicized that functionality in its VoiceBank operator-assisted voice messaging service back in 1982 to the many subscribers who did not necessarily have access to TouchTone phones. In such cases, an operator would see a display of undelivered voice messages and manually initiate the playback and disposition of the voice messages for the subscriber.
Subsequently, leading voicemail systems used Microsoft's email software client to display and control playback of voicemail messages over a desktop extension phone Today, with the rapid growth of mobile "smartphones" and email-based unified messaging, the screen interface for voice mail retrieval is becoming commonplace. and Klausner is pursuing his unjustified claim with greater vigor.
With the maturity of speech recognition, automated transcription of voice mail messages into text messages will make "visual voicemail" more than just a visual retrieval interface directory, but provide message recipients with a more efficient means of managing voice message content as email or SMS text messages.
Art Rosenberg
The Unified-View
artr@ix.netcom.com