3G iPhone Debut Marred By Glitches
July 14, 2008 | by Christopher Nickson
Yes, there were lines all over the world for the 3G iPhone. But demand exceeded supply, and technical glitches prevented some users from registering their phones.
Of course the release of Apple’s 3G iPhone was a success. Everywhere it went on sale (all 21 countries) there were lines of customers eager to purchase a handset and sign up for service. But by the nature of things, it couldn’t go perfectly – and there were a few problems to put a tarnish on the polish.
First of all, demand exceeded supply. At the Apple store in Regent Street, London, police were called as the supply dwindled long before the number of customers.
Then there were the registration problems. Several countries, including the UK, Canada and the US all reported flaws in the procedure, meaning purchasers were unable to active their shiny new handsets. Network partners – some of whom had their own backup systems in place – have placed the blame on the iTunes server, while some Apple staff blamed the phone companies.
If it had just been new users, that would have been bad enough, but existing iPhones also required an update requiring users to re-register – and the flaw meant they were without service for several hours, Vnunet reports.
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Jason Howard on Jul 14th, 2008 at 9:35 AM:
I got one for my wife on Saturday. We went to a few stores and they were all sold out. We happened to be out at the mall and to our surprise there was a small line at the apple store. I asked an employee how many they had and the response was "Plenty!".
So I got in the short line and waited about 20 min. My wife was pretty happy.
At the end of the day, pretty cool phone. I love that Pandora is on it. That alone makes me want to have one (Internet radio anywhere!)
It did crash a few times on me when I was playing with some applications installed from the App Store, and I was forced to do a hard reset. That did not impress me.